Business needs and issues
- Due to new complex employment Award legislation changes, ACRRM had to track hours carefully for specific staff members and get approvals for overtime
- Working remotely around Australia meant an in-person check-in system wasn’t ideal
- Managers had no knowledge of which staff were working overtime until bi-annual HR report
Solution: Timesheet Power App
- A new time-sheeting Power App allowed auto-recognized staff to log start, end and break times each day, then submit a summary each pay cycle
- Simple and easy user interface and navigation required minimal training for users or admins
- There were reminders for missing data leading up to the pay cycle and escalation warnings to managers if timesheets were not completed
- SharePoint interface for staff summaries, manager approvals and payroll exports
Outcomes
- Positive user experience for all staff to easily track working hours from their phone securely
- Significant time saved from admin team asking for manual guestimates of hours each week
- Auditable tracking for compliance with new award rate legislation
- Data-supported easy manager approvals and payroll exports for casual staff hours